Boomerang! - Coach Your Team to Be the Best and See Customers Come Back Time After Time! by Drake-Knight. Nick

Author:Drake-Knight. Nick [Nick, Drake-Knight.]
Language: eng
Format: epub
Tags: Business, Finance
ISBN: 9781905665518
Publisher: Pollinger in Print
Published: 2008-06-30T23:00:00+00:00

(Laughter.)

NDK. Do you think they would march? Of course not! The instruction has to be firm and direct. And this is why when we ‘try’ to do something we usually fail. Like Yoda said in Star Wars, “There is no try – do or no do.” Or something like that.

Hopefully, maybe, possibly, I hope so, it should do, I might, I’ll give it a go – these are all tentative language phrases that send meek and mild messages to the teenager on the couch in your mind. Guess what the teenager says? “Yeah, yeah,” and does nothing. Listen, I know, I’ve got hundreds of teenagers. At least it feels like hundreds. They’re lovely young people and very expensive.

Start making tentative language a thing of the past for you ladies and gentlemen. Do or no do.

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